Turnover Intention dan Kepuasan Kerja: Locus of Control Internal sebagai Variabel Moderator
Keywords:
kepuasan kerja, locus of control internal, turnover intention
Abstract
Turnover intention merupakan suatu kecenderungan untuk meninggalkan pekerjaan atau organisasi. Kepuasan kerja diduga mampu menurunkan turnover intention. Locus od control internal berhubungan dengan kepuasan kerja dan turnover intention. Penelitian ini bertujuan untuk menguji locus of control internal sebagai moderator pada hubungan kepuasan kerja dengan turnover intention. Penelitian ini menggunakan metode kuantitatif. Pengambilan data menggunakan kuesioner Turnover Intention, Kepuasan Kerja, dan Locus of Control Internal, dengan teknik purposive sampling. Subjek penelitian ini sebanyak 161 karyawan yang bekerja di kementerian dan kewirausahaan. Analisis data menggunakan Moderated Regression Analisys (MRA). Hasil penelitian ini menunjukkan bahwa locus of control internal tidak dapat menurunkan pengaruh kepuasan kerja terhadap turnover intention.
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References
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Bothma, F. Chris dan Roodt, Gert. (2012). Work-Based identity and work engagement as potential antecedents of task performance and turnover intention: Unravelling a complex relationship. SA. Journal of Industrial Psychology, 38, 1-17.
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Cohen, A., & Golan, R. (2007). Predicting absenteeism and turnover intentions by past absenteeism and work attitudes: An empirical examination of female employees in long term nursing care facilities. Career Development International, 12, 416–432. https://doi.org/10.1108/13620430710773745.
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Ghozali, Imam. (2011). Aplikasi Analisis Multivariate dengan Program SPP. Semarang: Badan Penerbit Universitas Diponegoro.
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Lin, C., & Ding, C. G. (2005). Moderating effect of the locus of control on the process of turnover intentions for high-tech personnel. Asia Pacific Management Review, 10(5), 303–313.
Lu, L., Lu, A. C. C., Gursoy, D., & Neale, N. R. (2016). Work engagement, job satisfaction, and turnover intentions: A comparison between supervisors and line-level employees. International Journal of Contemporary Hospitality Management, 28(4), 737–761. https://doi.org/10.1108/IJCHM-07-2014-0360
Luthans, Freed. (2006). Perilaku Organisasi, Edisi Sepuluh. Yogyakarta: Andy.
Mathias, L. R. & Jackson, H. J. (2001). Manajemen sumber daya manusia. Jakarta.
Mayende, T. S., & Musenze, I. A. (2014). Personality dimensions and job turnover intentions: findings from a university context. International Journal of …, 4(2), 153–164. Retrieved from http://ijmbr.srbiau.ac.ir/article_2493_0.html.
Medina, E. (2012). Job satisfaction and employee turnover intention : what does organizational culture have to do with it ? Columbia University, 1–44. https://doi.org/10.1093/jopart/mum013.
Mobley, William H. 1977. Intermediate Linkages in the Relationship between job satisfaction and employee turnover. Journal of Applied Psychology, 62, 237-240.
Newman, D. A., & Lyon, J. S. (2009). Recruitman efforts to reduce adverse impact: Targeted recruiting for personality, cogntive ability, and diversity. Jornl of Applied Psychology, 94(2), 298-317. http://doi.org/10.1037/a0013472.
Oluwafemi, O. J. (2013). Predictors of turnover intention among employees in nigeria ’ s oil industry. Issn 2029-4581. Organizations and markets in emerging economies, 2013, vol. 4, no. 2(8), 4(2), 42–63.
Robbins, Stephen P. (1998). Spesific determinants of work motivation, competence, organizational climate, job satisfaction and individual performance: A study among lecturea. Journal of Business and Management Sciences. Vol 4. No. 3, 53-59.
Robbins, Stephen P. (2006). Perilaku Organisasi. Edisi Kesepuluh. Indonesia: Prentice Hall.
Rusdi, M., Hubeis, A. V. S., Affandi, M. J., & Dharmawan, A. H. (2015). Employee turnover intentions in indonesian banking. International Journal of Information Technology and Business Management, 38(1), 31–36.
Tian-Foreman, W. (2009). Job satisfaction and turnover in the Chinese retail industry. Chinese Management Studies, 3(4), 356-378. http://doi.org/10/1108/17506140911007503.
Sapila, E. (2013). Pengaruh motivasi kerja, kepemimpinan, dan pengembangan karir terhadap kepuasan kerja karyawan pada dinas pendidikan Kabupaten Pasaman. Jurnal Pendidikan Ekonomi, 2(5).
Sarker, S. J., Crossman, A., & Chinmeteepiticck, P. (2003). The Relationship of age and length of service with job satisfaction: an examining of hotel employes in Thailand. Journal of Managerial Psychology, 18 (7), 754-758.
Schyns (2007). Turnover intention and preparedness for change: Explorin leader member exchange and occupational self-efficacy as antecedents of two employability predictors. Caree Development International, 12 (07):660:679. http://doi.org/10.1108.1362043071084413.
Spector, P. E. (1997). Job Satisfaction. USA: SAGE Publications, Inc.
Sugiyono. 2012. Metode Penelitian Kuantitatif dan Kualitatif. Bandung: Alfabeta.
Alshammari, M. A., Ayed, B., Qaied, A. L., Al-mawali, H., & Matalqa, M. (2016). What drives employee’s involvement and turnover intentions: Empirical investigation of factors influencing employee involvement and turnover intentions? International Review of Management and Marketing, 6(2), 298–306.
Arshadi, N., & Damiri, H. (2013). The relationship of job stress with turnover intention and job performance: Moderating role of OBSE. Procedia - Social and Behavioral Sciences, 84(2003), 706–710. https://doi.org/10.1016/j.sbspro.2013.06.631.
Azwar, S (2010). Metode Penelitian. Yogyakarta: Pustaka Pelajar.
Blau, GJ. (1987). Locus of control as a potential moderator of the turnover process, Journal of Occupational Psychology.60(1), 21-29.
Bluedorn, A. (1982). A unified model of turnover from organization. Human Relations, 35 (2), 135-153. http://doi.org/10.1177/001872678203500204.
Bothma, F. Chris dan Roodt, Gert. (2012). Work-Based identity and work engagement as potential antecedents of task performance and turnover intention: Unravelling a complex relationship. SA. Journal of Industrial Psychology, 38, 1-17.
Chen, Y., Wang, C., & Cheng, W. (2010). Structural investigation of the relationship between working satisfaction and employee turnover. The Journal of Human …, 6(1), 41–50.
Cohen, A., & Golan, R. (2007). Predicting absenteeism and turnover intentions by past absenteeism and work attitudes: An empirical examination of female employees in long term nursing care facilities. Career Development International, 12, 416–432. https://doi.org/10.1108/13620430710773745.
Creswell, J. W. (2014). Research design qualitative, quantitative, and mixed methods approaches. (V. Knight, Ed) (Fourth Edi). London: SAGE Publications Inc.
Gangai, K. N., Mahakud, G. C., & Sharma, V. (2016). Association between locus of control and job satisfaction in employees : A critical review. The International Journal of Indian Psychology, 3(2). https://doi.org/18.01.179/20160302
George, MJ., & Jones GR. (1996). The experience of work and turnover intentions: Interactive effects of value attainment, job satisfaction, and positive moof. Journal of Applied Psychology, 8(3), 318-325.
Ghozali, Imam. (2011). Aplikasi Analisis Multivariate dengan Program SPP. Semarang: Badan Penerbit Universitas Diponegoro.
Gibson, James LJ, James H (2000). Organizational and management behaviour, structure, process. London: Megaw-Hill Inc.
Greenberg J, Baron RA. (2003). Behavior in Organization, Prentice Hall Inc. Sevent Edition.
Griffeth, R. W. (2000). A meta-analysis of antecendent and correlates of employee turnover: Update, moderator tests and research implications for the next millenium. Journal of Management, 3(26), 463-488.
Hayes, T. M. (2015). Demographic characteristics predicting employee turnover intentions.
Hofaidhllaoui, M., & Chhinzer, N. (2014). The relationship between satisfaction and turnover intentions for knowledge workers. EMJ - Engineering Management Journal, 26(2), 3–9. https://doi.org/10.1080/10429247.2014.11432006
Hom, P. W., Griffteth, R. W., Sellaro, C. L. (1984). The validity of mobley’s (1997) model of employee turnover. Organizational Behavior and Human Performance, 34(2), 141-174. http://doi.org/10.1016/0030-5073(84)90001-1.
Huang, H. (2006). Understanding culinary arts workers : Locus of control , job satisfaction , work stress and turnover intention. Human Resources in the Foodservice Industry, 151–168. https://doi.org/10.1300/J369v09n02.
Ivancevich, M. J. (2007). Human Resource Management. McGraw-Hill Irwin. 2007. Universitas Indiana.
Jacobs, E., Roodt, G (2007). The development of a knowledge sharing construct to predict turnover intentions. Aslib proceedings: New Information Perspective, 59(3), 229-248. Http://doi.org/10.1108/00012530710752034.
Jacobs, Chris and Roodt, Gert. (2011). A human capital predictive model for agent performance in contact centres, SA. Journal of Industrial Psychology. 37, 1-19.
Khattak, A. J., & Ahmad, G. (2016). Impact of abusive supervision on job satisfaction and turnover intention : Role of power distance as a moderator. City University Research Journa, 6(1), 122–136. https://doi.org/10.1016/j.seppur.2011.09.041.
Kreitner, R & Kinicki, A. (2003). Perilaku organisasi. Jakarta: Salemba Empat.
Kreitner, Robert, & Kinicki. (2005). Perilaku Organisasi (Organisasi Behavior). Jakarta: Salemba Empat.
Lin, C., & Ding, C. G. (2005). Moderating effect of the locus of control on the process of turnover intentions for high-tech personnel. Asia Pacific Management Review, 10(5), 303–313.
Lu, L., Lu, A. C. C., Gursoy, D., & Neale, N. R. (2016). Work engagement, job satisfaction, and turnover intentions: A comparison between supervisors and line-level employees. International Journal of Contemporary Hospitality Management, 28(4), 737–761. https://doi.org/10.1108/IJCHM-07-2014-0360
Luthans, Freed. (2006). Perilaku Organisasi, Edisi Sepuluh. Yogyakarta: Andy.
Mathias, L. R. & Jackson, H. J. (2001). Manajemen sumber daya manusia. Jakarta.
Mayende, T. S., & Musenze, I. A. (2014). Personality dimensions and job turnover intentions: findings from a university context. International Journal of …, 4(2), 153–164. Retrieved from http://ijmbr.srbiau.ac.ir/article_2493_0.html.
Medina, E. (2012). Job satisfaction and employee turnover intention : what does organizational culture have to do with it ? Columbia University, 1–44. https://doi.org/10.1093/jopart/mum013.
Mobley, William H. 1977. Intermediate Linkages in the Relationship between job satisfaction and employee turnover. Journal of Applied Psychology, 62, 237-240.
Newman, D. A., & Lyon, J. S. (2009). Recruitman efforts to reduce adverse impact: Targeted recruiting for personality, cogntive ability, and diversity. Jornl of Applied Psychology, 94(2), 298-317. http://doi.org/10.1037/a0013472.
Oluwafemi, O. J. (2013). Predictors of turnover intention among employees in nigeria ’ s oil industry. Issn 2029-4581. Organizations and markets in emerging economies, 2013, vol. 4, no. 2(8), 4(2), 42–63.
Robbins, Stephen P. (1998). Spesific determinants of work motivation, competence, organizational climate, job satisfaction and individual performance: A study among lecturea. Journal of Business and Management Sciences. Vol 4. No. 3, 53-59.
Robbins, Stephen P. (2006). Perilaku Organisasi. Edisi Kesepuluh. Indonesia: Prentice Hall.
Rusdi, M., Hubeis, A. V. S., Affandi, M. J., & Dharmawan, A. H. (2015). Employee turnover intentions in indonesian banking. International Journal of Information Technology and Business Management, 38(1), 31–36.
Tian-Foreman, W. (2009). Job satisfaction and turnover in the Chinese retail industry. Chinese Management Studies, 3(4), 356-378. http://doi.org/10/1108/17506140911007503.
Sapila, E. (2013). Pengaruh motivasi kerja, kepemimpinan, dan pengembangan karir terhadap kepuasan kerja karyawan pada dinas pendidikan Kabupaten Pasaman. Jurnal Pendidikan Ekonomi, 2(5).
Sarker, S. J., Crossman, A., & Chinmeteepiticck, P. (2003). The Relationship of age and length of service with job satisfaction: an examining of hotel employes in Thailand. Journal of Managerial Psychology, 18 (7), 754-758.
Schyns (2007). Turnover intention and preparedness for change: Explorin leader member exchange and occupational self-efficacy as antecedents of two employability predictors. Caree Development International, 12 (07):660:679. http://doi.org/10.1108.1362043071084413.
Spector, P. E. (1997). Job Satisfaction. USA: SAGE Publications, Inc.
Sugiyono. 2012. Metode Penelitian Kuantitatif dan Kualitatif. Bandung: Alfabeta.
Published
2021-05-21
How to Cite
Ramadhani, S., & Ardiansyah, F. (2021). Turnover Intention dan Kepuasan Kerja: Locus of Control Internal sebagai Variabel Moderator. Jurnal Ilmiah Psikomuda (JIPM) Connectedness, 1(1), 44-55. Retrieved from https://unimuda.e-journal.id/jurnalpsikologiunimuda/article/view/1062
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Articles
